Receiving Department Head

Website Van-Whole Produce Van-Whole Produce

Van-Whole Produce

Position Overview:

The Receiving Department Head oversees and coordinates the daily operations of the Receiving Department and provides leadership to all Receiving supervisor and workers to ensure productivity, quality control, safety and operations standards are met.

Role and Responsibilities

  • Contribute information and improvement to the Operations strategic planning.
  • Ensure compliance with the company policies and regulations to the Receiving Department staff.
  • Allocate and distribute workload among 3 different shifts – day, evening and night shifts.
  • Review performance reviews to new hires and current staff.
  • Provide weekly update to Operations Manager.
  • Provide leadership to crew and maintain high standards of performance, warehouse housekeeping and equipment.
  • Oversee the Food Safety SOP (Standard Operation Procedure) records of the Receiving Department.
  • Oversee warehouse cooler housekeeping on a daily, weekly, monthly basis as per Food Safety guidelines.
  • Review and adjust the team schedule to meet the operational needs.
  • Coordinate all Banana Gas Room duties such as, banana transport, maintenance, cleaning, inventory and other related tasks.
  • Monitor employee attendance including vacation tracking, late and absenteeism, and other attendance matters.
  • Attend meetings and functions where attendance is required.
  • Coordinate with various departments within the organization to complete projects.
  • Work with HR Department in hiring, planning and termination.
  • Coordinate/conduct training accordingly.
  • Perform back up duties and other related duties assigned or required.

Qualifications and Education Requirements

  • Post-secondary degree in Business Administration, Supply Chain Management, or equivalent combination of education and experience.
  • CITT, Professional Certification in Supply Chain Logistics, or equivalent combination of experience and certification.
  • Minimum 3 years’ experience in a supervisor role
  • Minimum 5 years’ experience working in a warehouse, produce distribution preferred.
  • Critical thinker and problem-solving skills.
  • Strong decision-making skills and the ability to work well in a team dynamic or independently.
  • Knowledge or experience in pallet jacks, reach trucks and forklift, certified.
  • Excellent communication skills; written and verbal communications.
  • Ability to prioritize and manage deadlines in a fast-paced environment.
  • Sound knowledge and understanding of Food Safety regulations (HAACP).
  • Solid computer skills and strong working knowledge of Microsoft Office.
  • Weekend and holiday availability will be required as Van-Whole Produce is a 24/7 operations.


  • Attractive extended healthcare plan coverage: MSP, Dental, Prescription, Eye care, Emergency Medical incidents, short-term/long-term disabilities, and more
  • Employee Retirement Pension Plan
  • Staff Purchase discount of up to 12% off wholesale prices
  • Best coffee served in the market
  • Multiple events each year, summer BBQ, Kids Run, Lunar New Year event, Christmas Party

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